Our Managed I.T. Services.

Computer Setup & Repairs | Live Performance Monitoring | Equipment Troubleshooting | Network Setup | Dark Web Monitoring

What We Cover

All business plans include a base set of features and support. These are the services covered in our service plans for businesses whether you are a workstation or server customer. Additional features apply depending on the type of plan you are on. More details are available below.

General	Included
Warranty Status	Included
Hardware & Software Details	Included
Unauthorized Software	Included
Network Mapping	Included
Network Coverage
Firewall & Wireless Access Device Management	Included
Network Connections	Included
Installation of New User Desktops	Included
Network Performance Monitoring	Included
Help Desk Support (Remote and On-Site)
During Hours Remote Support	Included
During Hours On-Site Support	Included
After Hours On-Site Support	Included

What's Included for Workstations?

Workstations are the computers that you and your staff use to perform daily tasks in your business.

Workstation Services	Premier Services
Security Blacklisted Software Antivirus and Software Definitions Periodic Audits for HIPAA compliance Expired Passwords Monitoring Blacklisted Event Detection Windows Patch Management Support Software Updates (Adobe Reader, Microsoft Office, etc….) Hardware Tampering Detection	Included
Performance Hard Drive File Fragmentation Hard Drive MFT Fragmentation Low Memory Detection High CPU Usage Detection Startup/Background Processes Unauthorized Software Removal Work with custom software providers (EMR/EHR, CRM, ect …) to install, maintain, and troubleshoot their products.	Included
Proactive Reliability Hard Drive Error Monitoring Hard Drive SMART Stats Monitoring Hard Drive Free Space Hardware/Software Raid Failure Monitoring Windows File Corruption Bad Process Detection	Included

What's Included for Servers?

Servers are the central hubs that perform ongoing tasks, host software, or act as a communications point for your company.

Server Monitoring & Administration	Premier Services
Security Blacklisted Software Antivirus and Software Definitions Expired Passwords Monitoring Periodic Audits for HIPAA compliance Blacklisted Event Detection Windows Patch Management Support Software Updates Hardware Tampering Detection	Included
Performance Hard Drive File Fragmentation Hard Drive MFT Fragmentation Low Memory Detection High CPU Usage Detection Startup/Background Processes Unauthorized Software Removal Work with custom software providers (EMR/EHR, CRM, ect …) to install, maintain, and troubleshoot their products.	Included
Proactive Reliability Hard Drive Error Monitoring Hard Drive SMART Stats Monitoring Hard Drive Free Space Hardware/Software Raid Failure Monitoring Periodic Backups Windows File Corruption Bad Process Detection SQL Database Availability	Included
Administration Exchange Updates User Updates (Removal/Addition) Active Directory Novell Directory Tree	Included

Our Managed I.T. Services.

What We Cover

What's Included for Workstations?

What's Included for Servers?

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Our Computer & IT Services

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Online Systems Health Checkup

This checkup will take 2-5 minutes to complete and will help us determine a best course of action for you and your business.